Lemongrass House is a Thai-origin wellness and personal-care brand known for its handmade aromatherapy, spa, body-care, and home-fragrance products. Founded in 1996 by Bobby and Palita Duchowny, the company evolved from a small market operation in Bangkok into an international supplier of spa products to hotels, resorts, spas, and consumers. While its manufacturing and headquarters base remains in Phuket, Thailand, the brand has established significant retail and distribution networks globally, including a long-standing presence in Singapore.

The company positions itself as a provider of natural, fresh, handmade spa products. Its global website indicates that it produces more than 1,200 products and operates over 40 retail outlets in 12 countries, with distribution extending to more than 30 countries. 1

Key Facts

Founding and Early Days

Lemongrass House traces its origins to 1996, when founders Bobby and Palita Duchowny began developing natural aromatherapy products in Thailand. Bobby had previously worked in the entertainment industry in the United States before shifting his focus to aromatherapy and natural product production.

The couple initially sold their goods at Bangkok’s Chatuchak Weekend Market. Their early inventory featured locally sourced lemongrass-based items and natural mosquito repellents. Through experimentation with essential oils and studies in aromatherapy, they cultivated the product philosophy that became the foundation of the brand.

A notable early milestone was supplying UNICEF with natural mosquito spray, which helped demonstrate the capability of this small Thai producer to serve institutional and international clients.

Expansion in Phuket

As demand grew, Lemongrass House developed its primary production operations in Phuket. The company distinguished itself not merely as a retailer but as a manufacturer capable of creating customized spa products for professional clients. This positioning proved vital within Thailand’s rapidly expanding luxury-hotel and spa industry, allowing Lemongrass House to become a specialist supplier to the international hospitality and wellness sector. 2

Lemongrass House operates across several interconnected business areas:

• Consumer Retail: Selling finished wellness and personal-care products directly to customers through physical stores and online platforms.
• Professional Spa Supply: Providing products to spas, salons, and wellness businesses.
• Hotel and Resort Supply: Manufacturing amenities and treatment products for luxury hospitality establishments.
• International Distribution: Managing sales through overseas distributors, franchise operations, and retail outlets.
• Custom Formulation: Developing specialized products tailored to specific professional spa and hotel client requirements.

The brand’s international clientele includes high-end hospitality properties. Historical associations include Amanpuri Phuket, Constance Halaveli Maldives, and Regal Hotel Hong Kong.

Lemongrass House maintains a broad product portfolio, currently listing over 1,200 spa and body-care products. These are crafted by hand in batches of approximately one kilogram. 3 Product categories include:

• Aromatherapy
• Pure and blended essential oils
• Bath bombs, soaps, and shower gels
• Body scrubs, creams, and lotions
• Facial and hair care
• Hand and foot care
• Massage oils
• Home fragrances, reed diffusers, and room sprays
• Herbal tea
• Mosquito repellents
• Children’s products
• Pet-care products

Signature Philosophy

The brand’s identity is deeply rooted in aromatherapy and botanical ingredients, particularly essential oils and plant-derived components. Rather than operating as a conventional cosmetics company, Lemongrass House emphasizes the connection between natural ingredients, fragrance, relaxation, and the spa experience. This approach makes the brand particularly relevant to both the hotel-spa market and consumers seeking authentic wellness experiences at home.

Environmental responsibility is a central theme of the Lemongrass House brand. According to company statements:

• Formulations rely on ingredients derived from safe and renewable resources.
• Products contain no animal ingredients, and the company does not test on animals.
• Packaging is described as recycled or recyclable, with efforts made to reduce the carbon footprint. 4
• Products are sulphate- and paraben-free.

A distinctive aspect of Lemongrass House is its commitment to handmade production. Instead of mass-market industrial manufacturing, the company utilizes small-batch production and manual blending. At its flagship facility in Phuket, products are made one kilogram at a time. 3 This model supports key selling propositions such as freshness and customization, allowing the company to work with professional spa operators to create products suited to individual property concepts.

Lemongrass House has grown from a local Thai business into an international wellness brand. The company lists countries including Australia, Canada, Cyprus, Estonia, Hong Kong, Oman, the Philippines, Russia, Singapore, Switzerland, Taiwan, Thailand, Turkey, Ukraine, and Vietnam as part of its network. It currently operates more than 40 retail outlets in 12 countries. 1

Lemongrass House has maintained a presence in Singapore since 2008, when its first flagship store opened. The local operating entity, Lemongrass House Singapore Pte. Ltd., was incorporated in February 2008. 5

Today, the Singapore business combines physical retail with e-commerce. The official site offers a wide range of products, including aromatherapy, bath and shower essentials, body and facial care, hair care, massage oils, fragrances, mosquito repellents, children’s items, and pet care products.

Retail Locations

One prominent current retail location is situated at Raffles City Shopping Centre:

• Location: Lemongrass House, Raffles City Shopping Centre, #03-07A, 252 North Bridge Road, Singapore. 6
• Category: Beauty product supplier.
• Operating Hours: Open daily from 10:00 AM to 10:00 PM. 7

The company also operates an online store serving the Singapore market.

The identity of Lemongrass House can be summarized through five core elements:

1. Thai Origin: The brand story is intrinsically linked to Thailand, specifically Phuket and Bangkok, and the country’s established spa and wellness culture.
2. Aromatherapy Focus: Essential oils and botanical fragrances form the foundation of the product range.
3. Handmade Production: Small-batch manufacturing serves as a differentiator against mass-produced beauty brands.
4. Hospitality Expertise: Unlike purely consumer-oriented brands, Lemongrass House possesses significant expertise in supplying professional spas, hotels, and resorts.
5. Natural/Environmental Commitment: Consistent emphasis on natural ingredients, renewable resources, recyclable packaging, and cruelty-free practices.

Lemongrass House occupies a unique position between professional spa supplier and consumer wellness brand. Its heritage aligns closely with the professional spa industry rather than conventional department-store cosmetics. This provides the brand with a distinctive association with the luxury-hotel, resort, and Thai-spa experience. For consumers, this philosophy translates into everyday products—such as essential oils, shower items, and home fragrances—that bring the hotel-spa aromatherapy experience into the home.

The name **

1. Lemongrass House – Professional Spa Products, Lemongrass, Wholesale Spa Products
2. WINDOW on Phuket: Phuket People & Lemongrass House Aromatherapy Spa Products
3. WINDOW on Phuket: Body Care, Beauty & Spa Products from Lemongrass House
4. Lemon Grass House – Handmade Spa Products, Natural Ingredients & Essential Oils
5. LEMONGRASS HOUSE SINGAPORE PTE. LTD. (200804047Z) – Singapore Company
6. Lemongrass House | Health & Personal Care
7. Lemongrass House at Raffles City